Return, Refund & Exchange Policy
Effective Date: August 25, 2026
At Bin Atta Branded Fabrics, customer satisfaction is our foremost priority. If you experience any issue with your order, please review the following Return. Refund & Exchange Policy.
1. Eligibility
You may request a return, refund or exchange if:
- You receive the wrong product.
- The product is damaged during delivery.
- The product has a verified manufacturing defect.
All return and exchange requests are subject to verification and approval by Bin Atta Branded Fabrics.
2. Return, Refund & Exchange Request
Customers must notify us within 3 days of receiving their order on our Whatsapp No 0312-6683161 if they wish to request a return or exchange.
To help us verify the issue, please provide:
- Your order number
- Clear photos of the product
- A video showing the issue
Requests submitted after the specified period may not be accepted.
3. Non-Returnable Items
We do not accept returns or exchanges for:
- Products that have been used, washed, or altered
- Products damaged due to customer misuse or improper handling
- Products returned due to change of mind
- Any item that does not meet our return eligibility requirements
Products must remain in their original condition for a return, refund or exchange to be considered.
4. Refunds
Once we receive and inspect the returned item, approved refunds will be processed within 5–7 business days.
Refunds will be issued through the original payment method where possible. If the original payment method is not available, an alternative refund method may be arranged by mutual agreement.
Please note: Shipping and delivery charges are non-refundable.
5. Contact Us
For return, exchange, or refund-related queries, please contact us within the applicable time period.
Bin Atta Branded Fabrics
WhatsApp / Phone: +92 312 6683161